FAQs

We hope your experience with Swag Monkie is effortless, but we understand questions may arise. Here are some common inquiries:

How do I place an order?
Simply browse our product selection, add your desired items to your cart, and proceed to checkout. We accept various payment methods for your convenience, including major credit cards, PayPal, and more.

When will my order arrive?
Delivery usually takes about 5 to 8 business days after processing and leaving our warehouse. Please note that delivery times may vary.

Can I cancel my order once it is placed?
Unfortunately, you cannot cancel an order once it is placed, as we process it immediately in our inventory. Please ensure you're confident in your purchase before proceeding to checkout.

Where can I contact you in case of concerns with the products?
You can reach us via email at swagmonkieshop@gmail.com for any product-related inquiries.

How do I proceed through the checkout process?
After adding items to your cart, simply click the “Check Out” button on the Shopping Bag page, and we will guide you through the process.

What methods of payment do you accept?
We accept Credit Cards, Debit Cards, PayPal, and Bank Transfers (through PayPal).

How safe is my personal information?
Our site uses Secure Sockets Layer (SSL) protocol to encrypt all personal information during the checkout process. For more details on how we secure and use your information, please consult our Privacy Policy.

Which browser should I use to view your site?
We recommend using the latest version of Microsoft Edge, Mozilla Firefox, Google Chrome, or Apple Safari for the best browsing experience.

What is Print-On-Demand?
Print-on-demand allows us to create custom products only when you order them, reducing waste and offering you a unique collection.

How do I choose the right size?
We provide a size guide on each product page to help you find the perfect fit!